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Google’s AI summaries of search results have harmed Chegg’s traffic and revenue, according to the edtech company’s lawsuit against the internet behemoth

Google's AI summaries of search results have harmed Chegg's traffic and revenue

Chegg alleges that Google engaged in unfair competition, including reciprocal dealing, monopoly maintenance, and unjust enrichment, in the lawsuit, which was filed in the U.S. District Court for the District of Columbia. 

According to Chegg, Google unfairly uses its dominant power in search to profit from third-party intellectual property by requiring businesses to submit their content in order to be featured in Google Search.

Chegg is requesting an injunction against Google for its alleged “unlawful and unfair” actions in addition to compensatory damages and other types of remedies.

Chegg is merely the most recent publisher to criticize Google’s attempts to integrate artificial intelligence into Google Search. Google’s AI summaries in search, which integrate information from several online sources to respond to Google Search user inquiries, have reportedly affected traffic, according to several news outlets.

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